Frequently Asked Questions

Everything you need to know about your PHD beauty journey.

Are PHD products suitable for sensitive skin?

Yes, all our formulas are dermatologically tested and specifically developed to be gentle yet effective on all skin types, including sensitive skin.

How can I track my order?

Once your order is processed, you will receive an email with a unique tracking link to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange.

Do you test your products on animals?

No, PHD is a strictly cruelty-free brand. We do not conduct animal testing on any of our ingredients or finished products.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on the destination.